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This book discusses the essential role of Business Correspondents (BCs) and Business Facilitators (BFs) in transforming India’s rural economy. The book outlines a comprehensive approach towards financial inclusion, targeting unbanked communities and unpenetrated geographies. It emphasizes the importance of the BC/BF model in providing vital banking services to those previously excluded and in areas devoid of bank branches.
This book has been developed under the guidance of the Indian Banks’ Association (IBA) and the Reserve Bank of India (RBI). It adopts a modular approach, ensuring a coherent and logical flow of content across its four modules, which are as follows: General BankingFinancial Inclusion and Role of Business CorrespondentsTechnical SkillsSoft Skills and Behavioural Aspects
It is an invaluable resource for practising bankers and institutions seeking a deeper understanding of financial inclusion, the BC/BF model, and the certification aspirants.The Present Publication is the 2024 Edition, revised and updated by Mr K.S. Padamnabhan | Retd. CGM – NABARD. Taxmann exclusively publishes this book for the Indian Institute of Banking and Finance with the following noteworthy features: [Economic Significance] Emphasizes the role of the BC/BF model in supporting India’s rural economy by connecting unbanked populations with banking services [Objective of BC/BF Model] Explains the purpose of the BC/BF model in reaching excluded individuals and offering banking services in areas without bank branches [Operational Risks and Skill Requirements] Discusses the operational and reputational risks involved for banks in engaging BCs and the necessary skill sets required for effective performance
The detailed contents of this book are as follows: Module A – General Banking
o Structure of Indian Banking and types of banks
o Deposit schemes and other banking services
o Account opening procedures and KYC mechanisms
o Grievance redressal and the Integrated Ombudsman SchemeModule B – Financial Inclusion and Role of Business Correspondents
o Concept and need for financial inclusion
o BC and BF model as a vehicle for financial inclusion
o Risk and fraud management in the BC/BF context
o Government schemes like PMJDY, PMJJBY, PMSBY, and APYModule C – Technical Skills
o Basic technical skills for handling various banking devices and connectivity issues
o Overview of digital banking productsModule D – Soft Skills and Behavioural Aspects
o Importance of communication and financial counselling
o Strategies for dealing with different types of customers
From the Publisher
Publisher : Taxmann Publications Private Limited (16 January 2024); Taxmann Publications Private Limited, 59/32, New Rohtak Road, New Delhi-110005, Email Id: sales@taxmann.com, Phone Number: 011-45562222
Language : English
Paperback : 240 pages
ISBN-10 : 9357782214
ISBN-13 : 978-9357782210
Item Weight : 290 g
Dimensions : 21.5 x 14 x 2.9 cm
Country of Origin : India
Net Quantity : 1 Count
Packer : Taxmann Publications Private Limited, 59/32, New Rohtak Road, New Delhi-110005, Email Id: sales@taxmann.com, Phone Number: 011-45562222
Generic Name : IIBF 2024 Books, Indian Institute of Banking & Finance Books, IIBF Course Material, Banking & Finance Books, Banking Professionals Books, IIBF Certification Examination Books, FEMA Banking & NBFC, FEMA Banking & NBFC Commentary, FEMA, Banking Books
Best Sellers Rank: #17,493 in Books (See Top 100 in Books) #14 in Banking
Customer Reviews: 4.1 4.1 out of 5 stars (13) var dpAcrHasRegisteredArcLinkClickAction; P.when(‘A’, ‘ready’).execute(function(A) { if (dpAcrHasRegisteredArcLinkClickAction !== true) { dpAcrHasRegisteredArcLinkClickAction = true; A.declarative( ‘acrLink-click-metrics’, ‘click’, { “allowLinkDefault”: true }, function (event) { if (window.ue) { ue.count(“acrLinkClickCount”, (ue.count(“acrLinkClickCount”) || 0) + 1); } } ); } }); P.when(‘A’, ‘cf’).execute(function(A) { A.declarative(‘acrStarsLink-click-metrics’, ‘click’, { “allowLinkDefault” : true }, function(event){ if(window.ue) { ue.count(“acrStarsLinkWithPopoverClickCount”, (ue.count(“acrStarsLinkWithPopoverClickCount”) || 0) + 1); } }); });
